Returns & Exchanges

At Shopscan, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. Simply ensure your products are in their original packaging and condition to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your Shopscan account, navigate to your order history, and select the items you wish to return to receive a unique Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and accessories are included, and print the prepaid shipping label provided via email.

• 3.
  Ship the Item

  Affix the shipping label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.